Job Posting
Medical Receptionist (Clinic)
Reports to the Clinical Operations Director. Performs a wide range of administrative duties including, but not limited to, patient demographic verification, patient insurance verification, patient appointment scheduling, directing clinic phone traffic, optimizing provider schedules, collecting copayments and deductibles, rotating late shifts, and other duties as assigned.
Duties and Responsibilities:
Greets patients and visitors in a prompt, courteous and helpful manner.
Checks in patients, verifies and updates necessary information in the medical records.
Maintains appointment book and follows office scheduling policies.
Answers telephone, screen telephone calls, take messages and provides information to the appropriate party.
Maintains patient confidentiality during all interactions with internal and external customers.
Makes every effort to receive copayments & deductibles for patient visits.
Screen visitors and follows visitor policy for all visiting parties.
Responds in a timely manner to routine requests for information.
Maintains work area and lobby in neat and orderly manner.
Effectively and accurately counts down cash drawer at the beginning of and end of shift.
Moves patients through scheduling status appropriately and timely.
Maintains office inventory space and equipment. Anticipates supply needs and coordinates with Operations Director to ensure supplies are never in critically low reserves.
Verify what insurance patient has, if any, and active status.
Receives and secures incoming mail and packages from postal services and follows policy to ensure correct routing.
Attends meetings as required and participates on committees as requested
Other duties as assigned.
Education and Requirements:
High School Diploma
Experience within a medical billing or outpatient referral setting preferred.
Graduate from Medical Billing & Coding program or 2+ years of experience in an outpatient billing or referral setting strongly recommended.
Knowledge of Medical Terminology, ICD-10 Codes, CPT codes
Knowledge of insurance contracts including, but not limited to, Medicaid/Medicare, private, commercial, etc.
Excellent written and verbal communication skills.
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Madison Parish Hospital
900 Johnson Street
Tallulah, LA 71282
Phone: 318-574-2374 |